#Carbonite review how to
#Carbonite review software

There is a knowledgebase available for DIY customers. They can be found on Twitter, LinkedIn or Facebook, too. In order to contact customer service, customers have access to their e-mail address. The company is located in Boston, Massachusetts (USA). There is no uptime mentioned on their website. There isn’t, however, any mention of any refund policy. Their plans are pocket-friendly and customers can enjoy attractive discounts for their plans (customers can get up to 30% off). It is only the advanced-level plan that includes courier delivery of recovered files. Other than the entry-level plan, the rest of the plans include Webroot computer antivirus.

External hard drive backup (except for the basic plan).

Automatic video backup (except for the basic plan).The following backup options are included in the plans: The company specializes in backup cloud services. Initially they used which was delivering the next generation of integrated cloud data protection and administrative tools for large and small businesses. Later, they started offering email backup and archiving, enterprise server backup, data migration options and enterprise endpoint backup. Part of OpenText is also hightailīack in 2012, Carbonite started providing SMB cloud backup and kept on evolving. The website is available in English, German, French, Italian or Dutch.

Powered by OpenText, Carbonite offers backup cloud solutions and they partner with Webroot which offers cybersecurity solutions. But its been my pleasure to hear that multiple times as their excuse.📄 Editorial Review🔧 Services: Storage/Backup By the way this company bought out my past backup company I had for years that definitely did not have a policy like this one. computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer friendly and not standing behind what they promise. Things happen unexpectedly and you would like to think the company you trusted your data with would have some archive. I checked with several backup companies and none of them were definitely more reasonable. I talked to a manager and she said that it is industry standard practice. I totally was confident my data would be there. But my real problem with carbonite is this 30 day policy of wiping my backups off the server when you have been a customer for years. I didn' see it as I was caught up getting everything back on line. I had one email that stated my subscription had expired because my Credit card had changed. Unfortunately my computers had to be reimaged due to malware, my credit card was compromised and I was just starting over when I found out Carbonite had deleted my data 5 days before. CONSĬarbonite has a 30 day policy to delete all data and is not recoverable if your subscription laps. Sorry I kept with it but also shocked to see their deletion policy.

#Carbonite review software

Software was not as user friendly as the backup company Carbonite bought out. I found nothing positive about this software. I trust experts when it comes to my data and security, so this is not a huge issue for me.

#Carbonite review how to

So if I were to lose my data I would need to figure out how to do it and/or pay him to help me. CONSĪs I was recommended to Carbonite by my IT guy, he is the one installed the software and also uploaded all of the docs and files when I purchase new hardware. My invoices and accounting are backed up. I have stored in my system at this moment in time 249,577 files - work from over 10 years is compiled here for my marketing clients. At any point in time, I know if my hard drive system were to be compromised, by disaster or stolen or other calamity-I could be back in business with all documents and files uploaded into a new computer hard drive system. I highly recommend Carbonite not only for business but also personal home computers. I am using Carbonite Safe CE 22.2 - I have clients that say they have a backup to Google or other service, and quite frankly they don't understand the complexity they will go through to try to retrieve their data. And at any time, I can open the software and see the files and view my backup on the Cloud. Since it runs in the background and I don't need to do anything with it - my experience is awesome! I love seeing the reports pop on the screen saying my system just backed up XXXXXXX number of files.